
Maintenance
Keep every panel performing.
Most solar systems lose 5–25% yield within five years without maintenance. Our service plans keep yours producing like day one, with full reporting, warranty support and SLA-backed callouts.
Not sure? Get a quote first.
Why Glacier
Engineering, end-to-end.
Every project is run by a senior engineer, with transparent pricing and a 25-year build promise.
- Annual cleaning & physical inspection
- Inverter health checks & firmware updates
- Yield reporting vs. baseline PV*SOL model
- 24/7 fault monitoring (commercial PPM)
- Priority callout & full warranty handling
- Thermography on request (find micro-cracks early)
Deep dive
Why your solar quietly underperforms, and how to fix it.
A new solar array is brilliant. Three years later, you might be losing 10–15% to soiling alone, bird droppings, urban grime, pollen, lichen at the panel edges. Add inverter firmware drift, a single failed optimiser, or a tripped string and you can be down 25%+ before anyone notices. The system still 'works', it just generates a fraction of what it should, and most homeowners only spot it when their bills creep back up.
Maintenance is the difference between a 25-year asset and a 10-year disappointment. Our domestic plans include an annual visit with full panel clean (de-ionised water, no detergents that void warranty), inspection of mounts and DC cabling, inverter health check, and a yield report comparing actual vs modelled generation. If the numbers are off, we tell you why and fix it.
On the commercial side, our PPM contracts add quarterly visits, 24/7 remote monitoring, drone thermography (we find hot spots before they fail), and an SLA-backed response time. We've taken on commercial sites that were 28% under-performing, most of which was recovered within 60 days of starting the contract.
And: we service any installer's system, not just our own. If your original installer has gone bust, vanished, or just isn't responding to warranty claims, we handle the warranty admin too.
How it works
From first call to switch-on.
A senior engineer owns your project from survey to handover, no juniors, no surprises.
Baseline visit
Initial inspection, performance benchmarking and as-built documentation review.
Plan onboarding
We add you to our scheduling system, annual (domestic) or quarterly (commercial).
Scheduled service
Clean, inspect, test, report. You get a digital report after every visit.
Reactive support
Fault alerts handled by us, typically resolved before you knew there was an issue.
Capabilities
What's included.
Domestic plans
Annual visit, monitoring and discounted callouts. Optional monthly all-inclusive.
Commercial PPM
Quarterly visits, drone thermography, SLA-backed response and 24/7 monitoring.
One-off service
Diagnostic visits and warranty claim support for any installer's system.
Packages
Transparent pricing.
Indicative starting prices. Final quote confirmed after a free survey, no hidden extras.
- Annual clean & physical inspection
- Inverter health check
- Yield report vs PV*SOL baseline
- Discounted callouts
- Warranty handling
- Everything in Annual
- 24/7 remote monitoring
- Free callout for system faults
- Battery firmware updates
- Quarterly digital report
- EV charger included
- Quarterly visits
- 24/7 monitoring & alerting
- Drone thermography (annual)
- <24h response SLA
- Multi-site portfolio pricing
No surprises
What's in, and what isn't.
- Physical inspection of panels, mounts and DC cabling
- De-ionised water clean (warranty-safe)
- Inverter health check, firmware update and event log review
- Generation analysis vs modelled baseline
- Digital report with photos and recommendations
- Manufacturer warranty handling on your behalf
- Replacement panels or inverters (covered by manufacturer warranty)
- Roof works or scaffolding for major repair (quoted separately)
- Out-of-scope electrical works (e.g. consumer-unit upgrades)
"Glacier inherited our 1.2 MW estate from a defunct installer. They recovered 22% of lost generation in the first 90 days. Best decision we made this year."
FAQ
Frequently asked questions
Protect your asset, recover the yield you're losing.
Most homeowners and commercial sites discover they were under-generating only when we benchmark them. Book a one-off diagnostic visit and find out where your system actually stands.
Start your energy upgrade
Ready to reduce energy costs?
Book a free, no-obligation survey or speak directly with our team. Most quotes returned within 24 hours.
